Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

For years, Southwest Airlines has offered travelers a distinctive flying experience — one that’s historically involved open ...

It’s been a lot to process and I’m uncertain if I’ll see my former friend, Southwest Airlines, again. Southwest, I gave you space when you announced plans to abandon your “Hunger Games” boarding ...

At the end of the day, fuel hedging simply proved to be an unviable practice for Southwest Airlines. In a statement made ...

Delta's latest promotion is geared specifically toward a group of Southwest loyalists. Ahead of the busy summer travel season ...

The ratings agency put the airline on “negative” outlook, saying the company could become less financially conservative.

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

Going to nine boarding groups. For as long as most Southwest passengers can remember, Southwest has had three main boarding groups — A, B, and C. But now that the airline is going to a more ...

While each change can, in a vacuum, improve financials, and Southwest can do its best to keep that quirky culture, airlines are a complicated web ... space and more gate-checked bags. That makes ...

It is rare for a company to alienate an entire customer base, but Southwest Airlines managed to do it ... International Airport (BWI). This change makes little sense from a business perspective ...

Southwest Airlines boosts competitiveness with product changes, red-eye flights, & increased fees. Click here to find out why ...

Many Southwest Airlines customers are understandably upset about the company’s plan to ditch its Bags Fly Free policy and instead charge most customers a fee to check a bag. Delta Air Lines is ...