I work in AI and have yet to encounter a publicly-facing AI chatbot that can answer a single question. Just this week, the Sallie Mae, Viveport, Citizen's Bank, HubSpot, and Realtor.com bots froze and ...
Southeast Asia’s largest bank is rolling out an AI chatbot for its corporate clients, giving “round-the-block” access for customer care needs. A pilot version of the generative AI-powered chatbot, ...
Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...
As artificial intelligence is integrated into more and more core banking operations, bank boards of directors need to make sure business continuity plans account for the possibility of AI system ...
ABN AMRO is slashing its workforce and AI is getting a chunk of the blame. But the tech has more positive stories to tell around it, argues senior management. Dutch banking giant ABN AMRO grabbed the ...