If there’s one truth about AI in 2025, it’s this: Just because you can use it, doesn’t mean you should. I’ve spent the better part of the last decade working at the intersection of enterprise travel, ...

Amperity, the AI-powered customer data cloud, has released its 2025 “State of AI in Travel & Airlines” report, uncovering how travel brands are experimenting with AI—and where they are falling short ...

Business travel spending worldwide is projected to hit an all-time high by the end of 2025. Coupled with an explosion in AI tools that promise to turn corporate travel programs into high-performance ...

Forbes contributors publish independent expert analyses and insights. Jeff has written about travel, sports & loyalty w/ a focus on Gen Z. With the Phocuswright conference days away the subject of ...

Artificial intelligence has become an integral part of everyday life, shaping how people shop, work, and even travel. In the tourism industry, AI is now being used to design detailed itineraries, book ...

The year 2025 marked a turning point for artificial intelligence in the travel industry. AI solutions moved beyond demos and pilots to deliver real impact across every customer touchpoint, from ...