If we count Amazon’s roughly 500,000 subcontracted drivers alongside its 1.5 million employees, this modern corporate ...

According to ForeSee’s annual Holiday E-Retailer Satisfaction Index, this year was Amazon’s biggest holiday season ever with more than 26.5 million items ordered worldwide on its peak day.

Amazon and Apple have topped the list of best mobile retailers in customer service for three years running, according to a new report from ForeSee. As mobile and bricks-and-mortar retailers ...

Amazon and the FTC will get a chance to educate the federal judge in the FTC's antitrust case against the tech giant on the ...

In the competitive world of Amazon, standing out among millions of products requires more than just high-quality merchandise—it demands a well-optimized product listing. Amazon SEO (Search Engine ...

Amazon has launched a significant update to its Alexa voice assistant, integrating generative artificial intelligence. Known as Alexa+, the service enhances user interactivity by storing preferences ...