WASHINGTON, Nov. 02, 2020 (GLOBE NEWSWIRE) -- FTI Consulting, Inc. (NYSE: FCN) today announced the appointment of Miche le Booth and Sumeet Gupta as Senior Managing Directors in the firm’s Business ...

NovusNorth, a leading innovator in digital experiences for the financial services industry, is thrilled to announce the launch of its CX Consulting offering. In today's dynamic landscape, exceptional ...

NEW YORK, July 22, 2021 /PRNewswire-PRWeb/ — Gestalt (GoGestalt Inc.), a revolutionary digital talent development firm, and McorpCX LLC, a leading customer experience consulting and solutions provider ...

So it’s your first day on the job. Which would be nerve-wracking enough, but it gets worse when the way-too-perky fellow leading onboarding tells you that your role will be to provide “professional, ...

SIMSBURY, Conn.--(BUSINESS WIRE)--Companies that deliver a great customer experience are rewarded over the long-term, by Main Street and Wall Street. That’s the conclusion from customer experience ...

Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after public speaker. Today he spends his career advising customers and fellow ...

Concentrix Corporation (CNXC) reported its FQ4 2022 financial results on January 19, 2023, missing both revenue and EPS consensus estimates. The firm provides a range of customer experience consulting ...

SAN FRANCISCO, July 19, 2022 /PRNewswire/ -- ClearScale, a leading cloud systems integrator, announced today that it has achieved the Amazon Web Services (AWS) Digital Customer Experience Competency.

Picture this: You're a customer living in a world where brands promise you the moon but deliver a handful of space dust. Here's the uncomfortable truth nobody wants to acknowledge at the next board ...

Bad customer service experiences are all too common. They are the customer emails that take a company too long to acknowledge, problems that bounce from team to team, and interactions that leave ...

Your customer's journey is a series of unique interactions with your brand. The touchpoints between you and your customer create their journey. See your business from your customer's point of view.