News

American, Delta Take Opposite Sides of AI Pricing Debate
In its earnings call earlier this month, Delta said that around 3% of domestic tickets sold this year have been priced by the ...
Is Delta's New AI Pricing Bad News for Your Wallet?
Delta is using AI to "personalize" the price you pay for airfare. Here's what that could mean for your next trip.
American Airlines CEO says using AI to set fares is a ‘bait and switch’ move
American Airlines’ top executive blasted the use of artificial intelligence in setting air fares, calling the practice ...
Delta's AI Now Sets Unique Prices For Each Passenger—Here's What We Know
Delta President Glen Hauenstein said during the carrier's Q2 earnings call this month that the airline has begun using AI to ...
How AI is changing the way you book airline tickets
Delta's new AI pricing system eliminates static airfares for personalized rates based on individual data, raising questions about fairness while promising optimized revenue.
Senators seek clarity on Delta's AI-powered pricing strategy
Three U.S. senators are looking to crack the code behind Delta's goal of using AI to set 20 percent of domestic prices by the ...
Delta’s AI spying to “jack up” prices must be banned, lawmakers say
In a press release, Reps. Greg Casar (D-Texas) and Rashida Tlaib (D-Mich.) announced the Stop AI Price Gouging and Wage ...
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AI and ‘surveillance’ pricing may squeeze wallets more
After Delta’s recent announcement of plans to incorporate AI into pricing, opponents are concerned that data could be used ...