Microsoft Dynamics 365 announced today that it will be updating Viva Sales to include generative AI, aiming to enhance productivity and customer connections. Viva Sales, which was introduced last June ...

Guide How to Turn Data, AI and Empathy Into 1:1 CX A practical guide to transforming customer experience through real-time insights, intelligent orchestration and a little human understanding Read now ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft Dynamics 365 Copilot takes advantage of generative AI advancements to help businesses automate repetitive tasks. Microsoft today (6 March) said that it is expanding its suite of business ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Shaping the future of education with AI, Microsoft Dynamics 365Issued by 4Sight HoldingsJohannesburg, 10 Nov 2025 Jan Jansen van Vuuren, Sales Director, 4Sight. South Africa’s education sector is ...

The use of cannabis for recreational purposes became legal across Canada on 17 October 2018. Due to the aggressive deadlines, the stores who were permitted to sell Cannabis were busy putting the last ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...