FirstEnergy charges new 50-cent fee to customers who don’t autopay their bill
Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any customers who sign up for autopay. According to company spokeswoman ...
Electric bills could increase for some FirstEnergy customers. How much and why?
FirstEnergy has proposed a plan that, if approved by an Ohio regulatory commission, could increase some Akron-area customers' ...
The Ohio PUCO uselessly sits idle while FirstEnergy adds a fee to our bills -- for paying our bills! Today in Ohio
CLEVELAND, Ohio - FirstEnergy is now charging all customers 50 cents every month to pay their bills, if they’re not on ...
FirstEnergy email telling customers they need to re-enroll in AutoPay is legitimate: VERIFY
FirstEnergy changed its AutoPay processing company, requiring some customers to enter AutoPay data again. 3News' Stephanie Haney VERIFIES.