Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

Water is a byproduct of combustion. If the proper venting of flue gases is neglected — as is so often the case, unfortunately, in our industry — water in the form of condensation triggers serious ...

That new high-efficiency furnace you’re installing might come at a high price: a buildup of carbon monoxide around the water heater or condensation in the chimney. The source of the problem is what ...