During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Monday at the Sibos global banking event in Boston, Microsoft Corp. (Nasdaq “MSFT”) highlighted leading banking institutions that are modernizing their business operations and choosing Microsoft ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Microsoft will release a new version of its CRM (customer relationship management) software around the end of this year. With the new version will come a special edition for small businesses, a ...

BELLEVUE, Wash., Feb. 13, 2025 /PRNewswire-PRWeb/ -- Today marks a major milestone in CRM innovation with the launch of Avid CRM, a cutting-edge platform that integrates seamlessly into Microsoft ...

In addition, Microsoft Chairman Bill Gates, as first reported last month by CRN, this week intends to pledge Microsoft's backing for Siebel Systems' Universal Application Network (UAN) integration ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

It technically resides in the Microsoft Business Solutions (MBS) group with acquisitions Great Plains, Navision and Axapta. But its roots were squarely in Redmond, Wash., with Microsoft, whereas Great ...