Mayor Eric Adams came into office more than three years ago promising a major technology transformation. In a fireside chat at City & State’s Digital New York Summit on Wednesday, New York City Chief ...

For too long, government has rightly been labeled as living in the past, using old tools to solve new problems. The metaphor is often too true — while government is trying to make horses go faster, ...

New Yorkers could soon apply for food stamps, get reduced childcare and unemployment insurance all in the same place. On Wednesday, Mayor Eric Adams unveiled a website called MyCity where New Yorkers ...

The MyCity Chatbot is meant to help NYC businesses “quickly find information on many of the City’s business services.” But the chatbot has been reportedly providing misleading, and potentially illegal ...