A medical negligence expert has shed light on the rights of patients when it comes to seeing a GP, answering common queries many Brits have. This advice follows the release of the GP Patient Survey by ...

And the Patients Association described the complaints process as "stressful and complex", adding it can worsen a patient's already poor experience with services. NHS figures show 4,050 written ...

The number of written complaints submitted to the health service has risen year-on-year to a new record high, NHS England data shows. Experts said the figure should serve as a “wake-up call”. Some 256 ...

Most dental teams don't want to deal with patient complaints. They listen politely as patients describe whatever problem they're having, but they never take any action. Instead, they shrug off the ...

Thank you for signing up! Did you know with an ad-lite subscription to Milton Keynes Citizen, you get 70% fewer ads while viewing the news that matters to you. It was a slight increase from 3,952 ...

Written complaints submitted to the NHS have surged to a new record high, with NHS England data revealing an unprecedented volume of grievances. Experts said the figure should serve as a "wake-up call ...