Even the most experienced health care leaders can feel lost as patients. In this conversation, Ji Im, system senior director of community and population health at CommonSpirit Health, explores why ...

The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...

While digital health technologies hold transformative potential for patient care, their integration into healthcare systems ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

Clearwater, FL – February 28, 2025 – hellocare.ai, a leader in AI-assisted virtual care delivery, is proud to announce its planned system-wide implementation at AdventHealth, a connected system of ...

Successful healthcare organizations can distinguish between the patient experience and the customer experience. Healthcare organizations need to focus on both the patient experience and the customer ...

Health systems are investing heavily in the patient experience. At Springfield Clinic, that strategy is critical to continued sustainability in a complex market. Despite recent missteps by disruptors ...

Personalized medicine is gaining momentum today, allowing a person’s genetic makeup to help guide clinical decisions that are ...

A disconnect between patient experience and technology affects communication, access, and satisfaction in healthcare, despite technological advancements. Survey participants report dissatisfaction due ...

Women’s health founders are rebuilding how patients find care, shifting to direct-to-consumer access, owned channels, and ...

GW RhythmX, the industry's leading AI-native company revolutionizing care delivery, patient engagement and health system financial performance announced today that UCI Health has implemented the Get ...