Social media analysis reveals patient experiences with uUTIs, highlighting symptom awareness, HCP interactions, and treatment challenges. Patients often seek online information before consulting ...

As we come to the end of another year, the changes and challenges of 2025 could yield opportunities for patient experience work in 2026. At the start of this year, we anticipated the launch of a new ...

Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...

The chief experience officer role was first implemented at a health system in 2007 at Cleveland Clinic. Today, more than 50 hospitals and health systems across the U.S. have a CXO in their C-suite.

The right approach and technology create a more meaningful and streamlined experience, reducing the workload for staff and allowing patients to feel more engaged and supported throughout their care.

Please provide your email address to receive an email when new articles are posted on . Dermatologists should consider a patient’s social needs before prescribing any treatment. Go beyond standard ...

A recent article from Mayo Clinic President and CEO Gianrico Farrugia, M.D., offers a compelling glimpse of what that future ...