Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

Southwest Airlines announced a few major changes to the airline's policies as they eliminated their longstanding policy of ...

Delta is not the only airline that attempted to capitalize on angry Southwest customers. Shortly after Southwest announced ...

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

The Dallas-based airline will add three routes later this year, including two from one of the airline's fastest-growing ...

Customers are blistering Southwest Airlines over its decision to eliminate a beloved free checked bags policy, but the ...

Southwest Airlines is making another major change in the wake of the no-more-free bags furor, but this change might prove ...

Also, Southwest has made several major changes in how its ... like other major airlines, although Southwest does have a system of priority boarding. Under the new premium seating option, travelers ...

Southwest Airlines, known for free bags and open seating, is overhauling policies, leaving loyalists questioning if it’s still the airline they loved.

It is rare for a company to alienate an entire customer base, but Southwest Airlines managed to do it in one foul swoop.” ...