The airline scraps signature perks including seat assignments, checked bags and now add flight credit expirations.

Last month, Southwest Airlines announced a few major changes to the airline's policies as they eliminated their longstanding ...

The same day that Southwest Airlines' new policy ends the Dallas carrier's practice of providing two free checked bags, ...

Last month, Southwest Airlines sparked outrage among its customers when the airline announced that it was ending its ...

New Southwest Airlines policies have many customers upset and no longer feeling loyal to the once budget-friendly airline.

Southwest Airlines has made another change which will likely not be well received by customers. The airline’s travel credits ...

The cuts, concentrated in Dallas, represent about 15 percent of the airline's corporate and leadership workforce.

Budget carrier Frontier Airlines is offering Southwest Rapid Rewards members the opportunity to unlock Frontier Miles Elite ...

Southwest's Rapid Rewards members considering a switch will need to act quickly. The offer is only available through the end ...

Last month, Southwest Airlines announced a few major changes ... free checked baggage was not made as a result of customer feedback as that change has been overwhelmingly unpopular from current ...

A customer who ... bit as much as the other airlines do!!” Other social media travelers claim there is “no reason to fly Southwest anymore with all the policy changes.” ...