From AI chat to live chat, website chat features vary in value, effectiveness, and ease of integration with your existing platform. So who or what will you choose to represent you to potential clients ...

Every day millions of businesses use chat programs to communicate in real time with associates, customers and suppliers across the street or on the other side of the globe. Applications such as AIM, ...

TULSA, Okla. -- Dollar Rent A Car on Jan. 24 began responding "live" to online customer inquiries on www.dollar.com. The company created "text chat" buttons throughout the site allowing browsers to ...

Apple is working on a way to bring businesses to the iMessage platform, in order to answer customer questions, offer customer service and even perform transactions. Though not announced at WWDC, a new ...