Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

How you approach training employees on the new tool can make a difference as well. Start small by picking a team that’s open ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

CRM software transforms scattered customer data into structured insights that drive business growth. From automating ...

Every person has a limit on how many connections they can manage at one time. This is why Dunbar’s number theory rings true—the average person is able to maintain a meaningful relationship with 150 ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

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