As prices rise and AI tools shape product discovery, consumers increasingly trust what they can verify — rich information, ...

Retailers are using Leap and Endear to turn physical stores into relationship-building hubs, unifying customer insight across channels and strengthening loyalty through data-driven clienteling and ...

Gen Z loyalty is shifting from discounts to community-driven experiences and AI personalization. Brands like IKEA and Nordstrom demonstrate how experiential programs and digital tools attract fickle ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China’s own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

Aside from stories of the grand ransacking of exchanges and dodgy business dealings of shady entrepreneurs, cryptocurrency has been largely off the mainstream radar, but that could be about to change.

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Retailers: How many shoppers do you need to worry about this holiday season? The answer, it turns out, is five. Well, sort of. In an 18-month global study of buying behavior, Epam Continuum discerned ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

The rate of change in e-commerce has always been fast. Yes, Covid-19 put everything into overdrive, but many external factors were already in play before then. While some online businesses are ...