The airline scraps signature perks including seat assignments, checked bags and now add flight credit expirations.

The same day that Southwest Airlines' new policy ends the Dallas carrier's practice of providing two free checked bags, ...

Southwest Airlines has been in the headlines for the wrong reasons a lot over the past few weeks, with the company announcing ...

Last month, Southwest Airlines sparked outrage among its customers when the airline announced that it was ending its ...

Before making the change to assigned seating – ending the open seating model that it had utilized for the past 50 years – ...

Southwest Airlines used to be an airline popular with customers on a budget before ending its free bag policy. Now, the ...

Budget carrier Frontier Airlines is offering Southwest Rapid Rewards members the opportunity to unlock Frontier Miles Elite ...

Southwest was known for offering two free checked bags to all passengers. Each bag could be 62 inches in size and up to 50 ...

New Southwest Airlines policies have many customers upset and no longer feeling loyal to the once budget-friendly airline.

In another controversial policy switch, Southwest Airlines will soon give customers a year to use flight credits.

Southwest's Rapid Rewards members considering a switch will need to act quickly. The offer is only available through the end ...

Southwest Airlines has made another change which will likely not be well received by customers. The airline’s travel credits ...