News

Some riders having problems with OMNY fare sysem, MTA advisory panel survey finds
The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...
Can Subway Riders Learn to Love OMNY?
The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...
74% of NYC commuters have had issues with OMNY, survey finds
The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...
As MetroCard Phases Out, Riders Gripe About Its Replacement
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...
Nearly 75% of NYC transit riders have concerns with OMNY system, survey finds
Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...
Crain's New York Business2d
Some MTA riders aren’t happy with the tap-and-go OMNY system, survey finds
The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...
Study finds some MTA riders aren't happy with transition to OMNY
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
NYC commuters are having issues with OMNY, Permanent Citizens Advisory Committee survey finds
New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...
74% of surveyed OMNY users report issues, most with reader
As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...
Amazon S3 on MSN3d
Survey: 75% of riders report issues with MTA’s OMNY system
Rep. Brendan Boyle: “You need four Republican Senators to stand up and have the courage to vote, no” ...
Hoodline2d
New York City Commuters Report Widespread Issues with OMNY Payment System According to Survey
Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.
Time Out1h
A new map shows where New Yorkers' rent increased the most by subway stop
Why the citywide spike? RentHop points to New York’s new congestion pricing program, which has boosted subway ridership by 7-percent in the first half of 2025. As more commuters opt for OMNY cards ...