According to ForeSee’s annual Holiday E-Retailer Satisfaction Index, this year was Amazon’s biggest holiday season ever with more than 26.5 million items ordered worldwide on its peak day.

Amazon and Apple have topped the list of best mobile retailers in customer service for three years running, according to a new report from ForeSee. As mobile and bricks-and-mortar retailers ...

In the competitive world of Amazon, standing out among millions of products requires more than just high-quality merchandise—it demands a well-optimized product listing. Amazon SEO (Search Engine ...

Amazon has launched a significant update to its Alexa voice assistant, integrating generative artificial intelligence. Known as Alexa+, the service enhances user interactivity by storing preferences ...

Amazon Alexa AI has been officially launched by the company, directly rivaling the ChatGPT and Gemini AI leadership in the ...