Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

Southwest Airlines announced a few major changes to the airline's policies as they eliminated their longstanding policy of ...

Delta is not the only airline that attempted to capitalize on angry Southwest customers. Shortly after Southwest announced ...

The airline was the last major U.S. carrier to allow free checked bags for all passengers. It’s now “like all the other ...

The Dallas-based airline will add three routes later this year, including two from one of the airline's fastest-growing ...

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

Also, Southwest has made several major changes in how its ... like other major airlines, although Southwest does have a system of priority boarding. Under the new premium seating option, travelers ...

Southwest Airlines, known for free bags and open seating, is overhauling policies, leaving loyalists questioning if it’s still the airline they loved.

It is rare for a company to alienate an entire customer base, but Southwest Airlines managed to do it in one foul swoop.” ...