It comes against the backdrop of stagnating deposit growth at major public sector banks (PSBs) and concerns in the Ministry ...

Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are ...

American Darling, Customer Service Bot’s Rules for the Drive-Thru, Harlivy Honeymoon Whodunnit, Things That I Destroy ...

Professor Manling Li and CS PhD student Zihan Wang led a multi-institution team in the development of an AI framework ...

The government's chosen method for appointing the civil service commissioner does not guarantee the independen ...

Mattress Firm offers some nice service features to put your mind at ease, including a 120-night sleep trial and free shipping ...

For the past 10 years, every cup of coffee poured and pastry served at My Brother’s Workshop Café & Bakery has been more than ...

Klarna is rethinking its strategy after relying heavily on Artificial Intelligence (AI) to manage customer service. In a recent update, CEO Sebastian Siemiatkowski said the company is now planning to ...

AI is more than a buzzword. It’s a powerful business tool. Businesses worldwide are working faster and smarter following ...

State Farm is the largest car insurance company in the U.S., with nearly $68 billion in direct premiums written in 2024 and a ...

Several vehicles are being pulled due to safety concerns, according to the National Highway Traffic Safety Administration (NHTSA).