Build a Smart Contact Center with Azure Communication Services and OpenAI with Hieu Nguyen Nhu
15:39
YouTubeMicrosoft Developer
Build a Smart Contact Center with Azure Communication Services and OpenAI with Hieu Nguyen Nhu
Learn how to build a cutting-edge AI contact center by seamlessly blending Azure Communication Services with the multi-agent intelligence of Azure OpenAI. This video demonstrates creating a smart customer support system designed to handle WhatsApp messages efficiently, automatically respond to queries using AI, and intelligently escalate ...
2.9K views1 year ago
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